All orders are shipped via a trackable service and require a signature upon delivery. You will receive a confirmation email once your order has been shipped, this will include your tracking number and courier details.
- Delivery time can vary in the case of national holidays, custom delays or temporary unavailability of items ordered
- Additional shipping costs may be applied on specific remote areas
TRNDZ Boutique accept returns for a refund or an exchange if you are not completely satisfied with your order.
Please use the return form included in all orders or contact us by e-mail (firstname.lastname@example.org) within 7 days of receiving your order and we will issue you with the returns address.
Please ensure that you return goods to us within 14 days from delivery. We recommend that you return your items via registered and insured post, however you will be responsible for the cost of returning the goods to us. If a return is payable to you we will process the refund as quickly as possible and in any case within fourteen (14) days of receipt of the original order back to us. Please note that we are unable to refund any shipping costs.
Please do not remove the security tag if you wish to return any item(s). Any item(s) sent back to us with the security tag removed or broken will not be accepted and will be returned to you at your own cost.